About Us
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Who is SuperiorSlides?
We're a family owned and operated business that addresses the need for an affordable
and easy way for families to update their slide collections to a digital format.
Having retired from a career in computer science combined with photographic expertise
that spans back to the 70's (I owned a nationally advertised custom photolab business
catering to professional photographers), in 2005 my wife of 32 years and I formed
SuperiorSlides. We take pride in our work and pleasure knowing we're helping families
across the country share memories of times past.
and easy way for families to update their slide collections to a digital format.
Having retired from a career in computer science combined with photographic expertise
that spans back to the 70's (I owned a nationally advertised custom photolab business
catering to professional photographers), in 2005 my wife of 32 years and I formed
SuperiorSlides. We take pride in our work and pleasure knowing we're helping families
across the country share memories of times past.
Transferring slides to DVDs is our sole business which we built based on three simple ideals:
High quality
- No one is happy buying a substandard product regardless of how low the price.
Affordable
- Provide the service at a low cost with honest, simple, no hidden charge pricing. When comparing
services it's the bottom line that counts.
Convenient
- Make it as easy as possible for families to use our service by providing easy to understand
instructions and not require any prep work before accepting slides.
We measure our success not just by our profit margins but by the emails of gratitude we receive from our
customers. We'd be honored if you'd give us the opportunity to help your family reminisce too!
Where is SuperiorSlides?
We run the business in our home of the past 26 years in Ann Arbor Michigan. We never out source work to
a third party. Your slides remain safely in our possession until your order is done & mailed back to you.
a third party. Your slides remain safely in our possession until your order is done & mailed back to you.
Our Customer Service Philosophy
Remember what customer service used to mean? We do! We're here to answer your questions before
you place an order, let you know the status of your project after you place an order and address any
questions you have after your order is done. When you email SuperiorSlides you'll be communicating
directly with the person who is working on your slide order. You only get that level of service from a small
customer oriented business
you place an order, let you know the status of your project after you place an order and address any
questions you have after your order is done. When you email SuperiorSlides you'll be communicating
directly with the person who is working on your slide order. You only get that level of service from a small
customer oriented business
Financial Position
SuperiorSlides LLC was established April 2005 and is solvent and debt free.
We transform your slides into movies! ™
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Member of the Better Business Bureau
We're proud to be a member of the Better Business Bureau. Before becoming a member the BBB does
an on site inspection of the business, reviews the business practices of the company and reviews the
company's website for accuracy. It requires the company to pledge to abide by a standard of good
business ethics and address any customer complaints. It also produces and maintains a report on every
an on site inspection of the business, reviews the business practices of the company and reviews the
company's website for accuracy. It requires the company to pledge to abide by a standard of good
business ethics and address any customer complaints. It also produces and maintains a report on every
member that includes the number of complaints customers
lodged against the company. This report can be viewed by clicking
on the BBB logo displayed on the company's website. If you look at
the BBB report on SuperiorSlides you will see we are an "A" rated
company and have a perfect track record. We have never had a
customer complaint lodged against us.
lodged against the company. This report can be viewed by clicking
on the BBB logo displayed on the company's website. If you look at
the BBB report on SuperiorSlides you will see we are an "A" rated
company and have a perfect track record. We have never had a
customer complaint lodged against us.
A note of caution: Some companies display the BBB logo on their website but are not members of the
BBB! To confirm BBB membership always click on the BBB logo. By clicking on the logo you should be
linked to the BBB website (https://www.bbb.org) that will verify the company is a member of the BBB. You
will also be given the option to display a report on the company. If clicking on the BBB logo does not link
you to the BBB site you're most likely dealing with a company that is unable to meet the BBB membership
requirements, was a member of the BBB but has lost its membership due to poor business ethics or is
representing itself fraudulently. If you find a company pretending to be a member of the Better Business
Bureau you can do everyone a favor by sending an email to the BBB with the name of the website.
BBB! To confirm BBB membership always click on the BBB logo. By clicking on the logo you should be
linked to the BBB website (https://www.bbb.org) that will verify the company is a member of the BBB. You
will also be given the option to display a report on the company. If clicking on the BBB logo does not link
you to the BBB site you're most likely dealing with a company that is unable to meet the BBB membership
requirements, was a member of the BBB but has lost its membership due to poor business ethics or is
representing itself fraudulently. If you find a company pretending to be a member of the Better Business
Bureau you can do everyone a favor by sending an email to the BBB with the name of the website.
Copyright SuperiorSlides LLC, 2005 - 2010. All rights reserved. |
| Report copyright violations and receive a 25% discount on your order. DETAILS HERE |
such as ours. Of course being
small has a disadvantage. We
have limited processing capacity.
If you are concerned about how
long it will take to complete your
order simply click here to see our
current turnaround time.
We have happy customers
nationwide! Customer satisfaction
is our number one priority. If the
show we create for you doesn't
make you smile as you watch it we
want to know about it! If you're not
happy we're not happy.
small has a disadvantage. We
have limited processing capacity.
If you are concerned about how
long it will take to complete your
order simply click here to see our
current turnaround time.
We have happy customers
nationwide! Customer satisfaction
is our number one priority. If the
show we create for you doesn't
make you smile as you watch it we
want to know about it! If you're not
happy we're not happy.
